At Chamdewallah, we take great pride in the quality and craftsmanship of our leather products. To ensure your satisfaction, we offer the following return and warranty policy:
Returns & Exchanges
We accept returns and exchanges within 15 days of the delivery date, provided the product is unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
• Items must be returned in a saleable condition.
• Shipping charges (if any) are non-refundable.
• Customized or personalized items may not be eligible for return unless defective.
1-Year Warranty on Leather
Our leather products are backed by a 1-year warranty against manufacturing defects in material or workmanship.
• This warranty covers issues such as stitching defects, hardware malfunction, or leather degradation not caused by misuse or external damage.
• Warranty claims will be validated upon inspection to determine eligibility.
• Natural variations in leather and wear due to regular use are not considered defects.
Claim Process
To initiate a return, exchange, or warranty claim, please contact our support team at support@chamdewallah.com with details and photographs of the product. if applicable, our team will guide you through the next steps.
Above all, Don’t worry / Don’t panic. Trust us, we will sort it out & keep you smiling.